"Thank you for calling some company, if you know you're party's extension blah blah blah…."
How annoying is it when you call a company and you just want to talk to a real person and all you get it "please press whatever?"
We hate it too. Cat5ive Print Full Color Printing is all about one thing: Customer service! If you call us you're going to speak to a real human being. Always. Whether it's Nikki, Jack or myself, someone will always answer the phone with a friendly "Thanks for calling Cat5ive Print!" We're ready to help you with whatever you need. Placing an order, asking for an estimate, paying for an order, you name it.
You'll never get any annoying hold music and if you have to be transferred to someone else, that takes about 20 seconds.
Unlike some companies, we actually enjoy the interaction with our customers. It gives things a more personal touch, and it makes YOU feel better to talk to a real person. I know when I get to talk to someone I feel much better. When I'm forced to leave a message, I'll call back in about 2 hours if I haven't heard anything.
Even if you communicate with us via email, you'll almost NEVER get an automated response. We're quick on the reply too. info@luicedesign.net is read by the entire office! There's never any waiting here @ Cat5ive Print Full Color Printing! We're here and ready to take your call!! SO CALL!!!! 561.429.6131


